How to Get an Email Address at TU Graz?
Prerequisite for a personal email address on the servers of ZID of Graz
University of Technology is either to be a staff member, a student or a
member of the alumni association and as such to have a personal
TUGRAZonline account.
The email addresses are created according to the
"FCFS" principle.
For this reason it is possible that e. g.
firstname.lastname@tugraz.at may already be assigned to a person at
another institute, so it is pointless to issue guidelines for the format of
email addresses at the institute (unless you have your own institute email
server, but even then there may be name similarities).
Staff (@tugraz.at, Server exchange.tugraz.at)
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In the course of creating your TUGRAZonline account you also have to choose
an email address from a suggestion (combination of given name and surname),
the email account will be created automatically by this.
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Automatic
forwarding of emails to external addresses is not allowed!
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If no suggestion really fits (because all suggestions are very long, for
example), then please choose an address anyway and then contact IT support,
who can adjust the address by using only a part of your last name, for
example.
So instead of
maryabigailkawenaulaokalaniahiiakaikapoliopelenaleilehuaapele.wiggin-pukui@tugraz.at
only mary.k.pukui@tugraz.at.
-
If this address no longer complies with the rules, you can request a new (additional) address for your mailbox.
- If the surname changes (e. g. due to marriage), you can choose a new additional email address directly in TUGRAZonline in the tile "Account Status", as soon as the surname has been updated in TUGRAZonline.
- If only the given name has changed, please write to the IT support, who will then set up the new (additional) address.
The old address will continue to work (however, a maximum of 2 addresses can be valid, i. e. if this happens more often, you will have to have an old address deleted if necessary). Both addresses point to the same mailbox,
i. e. no forwarding is necessary (on the contrary, it might even lead
to a loop), also the settings in your email client remain the same (the
username will not be changed), only the sender address (and the real name)
have to be corrected by yourself in almost all programs - like email
client (also webmail), news client, … - only the exchange server (and
thus OWA) will be reconfigured automatically.
-
After termination of the service or legal relationship with Graz University
of Technology, the data and the email account (i. e. also forwarding
etc.) will be deleted. Staff members can join the Alumni Association and thus
receive an alumni address and can
redirect
their service address there.
-
If the email address is used privately, these emails should be moved to
clearly designated folders ("privat", "private", …)
- see also the Code of Conduct (the Compliance Guideline) of TU Graz.
Students (@student.tugraz.at, Server sbox.tugraz.at)
Graduates (@alumni.TUGraz.at, Server sbox.tugraz.at)
-
Again, you need a personal username and you have to join the alumni
association alumniTUGraz 1887 (in the first year after graduation
TU Graz takes over the costs and you automatically become a member), then
you can create an alumni email address via the alumni profile in TUGRAZonline.
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If you have an existing student account, you don't get new access data,
everything remains the same except for the email address - but it is
important that you have to reconfigure every (email) client (also webmail)
now, otherwise a wrong address will be used as sender address.
-
If one leaves the graduate association again, then the access to the emails
is blocked and the e-mails are deleted.
-
Forwarding from the student to the graduate address (or vice versa) is no
longer necessary (on the contrary: this would be counterproductive), since
both addresses point to the same inbox!
The old address (@student.tugraz.at) will only work, if a study is
still in progress!
I. e.: Even if the alumni server is at the same time the student server,
the student email address @student.tugraz.at (or @sbox.tugraz.at)
only works if you are also registered as a student - in the same way the alumni
address @alumni.tugraz.at only works if you are a member of the alumni
association!
Non-personal Email Adresses (@tugraz.at, Server exchange.tugraz.at)
Function-related (generic) email boxes
(e. g. office.department@tugraz.at, conferenceXYZ@tugraz.at,
…) can only be set up centrally, but are in no case intended to give
such an email address to persons who otherwise do not get one from TU Graz!
At the exchange server no own accounts are set up for this purpose, either
email addresses for groups are set up in TUGRAZonline (forwarding to the email
addresses of the group members) or system mailboxes are created, for which it
can then be defined via TUGRAZonline which accounts at the exchange server have
access rights there.
Email addresses on Servers of OUs
Institutes can operate existing (historical) own email (sub-)domains -
both on virtual and (with appropriate
knowledge) on real servers - but new email domains in the TU domain are no longer assigned
by decision of the rectorate.
In both cases (real/virtual) the "EDV-Beauftragte" define in the
TUGRAZonline application "Mail Routing" where the (new) addresses
point to. In the case of real servers the corresponding addresses have to be
created on the institute server as well, in the case of a virtual server only
a (valid) email address has to be entered.
According to Rectorate Decision
036/2014, email addresses may only be assigned to active employees of Graz
University of Technology, automatical forwarding of emails to external addresses is not allowed!