For organizational units with "own" (email) servers, according to Rectorate Decision 036/2014, the analogous regulations apply as for the (email) servers of ZID: Accounts are to be deactivated with the day of departure, for email addresses - if desired - a redirection to an alumni email address of TU Graz can be set up via "Mail Routing" in TUGRAZonline.
On the central servers, the (email) accounts are coupled with TU Graz accounts, i. e. as long as the TU Graz account is valid, the (email) account (including forwarding, automatic replies, etc.) is generally also valid, the TU Graz account will be deactivated on the day of leaving.
After deactivation of the TU Graz account, the data (e. g. emails) remain stored for a short time (e. g. in case of erroneous deletion of accounts in TUGRAZonline), after that the data are deleted from the hard disks, but the email filters (forwarding, autoreply, …) already become ineffective with deactivation of the TU Graz account.
The email address will be blocked for other users for 3 years.
Please note that in all systems in which you have stored your TU email address either as a username or as a contact address, e. g. for resetting the password, you should store a new address!
In the TU Graz email system you should set up an automatic reply early enough informing about the new address. This automatic reply will also be deactivated with the end of the account!
Employees, teachers, research fellows, persons in the scientific service, university assistants and contract staff can redirect their email address in the format @tugraz.at to their alumni email address in the format @alumni.tugraz.at via the application "Email Redirection" in the column "Services" in the TUGRAZonline business card in the staff member profile.
Attention:
If the account is only maintained via the
"Tätigkeit ohne Arbeitsverhältnis" or
"Lehre ohne Arbeitsverhältnis", the "lifelong email address" is not
automatically available.
However, it can be requested after creating an alumni
mailbox with an existing staff account.
Due to the redirection, all new emails are then not stored on the Exchange server of the staff, but on the IMAP server of the students and alumni, thus the access data for alumni apply.
The redirection (and thus the former staff email address) remains valid as long as one is a paying member of the alumni association.
If you do not want to receive these emails later (but still want to continue using the alumni address), you can delete the redirection via the TUGRAZonline business card in the alumni profile:
For students, generally 2 dates are important: November 15th and April 15th: if no confirmation about the continuation of studies has been received by then, the student profile in the TU Graz account will be blocked and the email address will be deleted - the data in the mailbox, however, only if you are also not (anymore) a member of the alumni association.
If there is a deregistration (e. g. due to graduation) and there is no 2nd active study, then the above mentioned dates are already valid for the current semester (i. e. even if you are still actively registered in the current semester).
Example: You have enrolled for the summer semester, then successfully complete your studies in March, then your account will be closed on April 15th if you have not enrolled for any further studies.
If you successfully complete your studies and can thus become a member of the alumni association for free in the first year, you will still have access to your student emails if you activate an alumni address, as these are stored in the same inbox as the alumni emails, but the student email address will no longer work!
However, since the email address will change in any case (if you are not pursuing another degree), you should set up an auto-reply early enough that informs of the future new address.
And note that with external systems (other email providers, social media accounts etc.) you should check if you have entered your @student.tugraz.at- or your @sbox.tugraz.at-address as recovery address - you should change this, because this address will not exist for much longer.
Graduates get - if they join the alumni association "alumniTUGraz 1887" (in the first year after successful completion of studies the membership in the association is free of charge) - an email address in the domain alumni.tugraz.at.
This address is then valid as long as you are a (paying) member of the alumni association and points to the same inbox at the server sbox.tugraz.at as a possibly existing student email address, i. e. you have full access to the student emails, but the student email address continues to work only if you pursue further studies (e. g. PhD).
Group Mailboxes and Distribution Groups
These addresses will exist until they are deleted by ZID at the request of the TUGRAZonline or IT officers.
